to the most commonly asked questions from coverage to claims.
Is travel insurance mandatory?
Travel insurance is usually optional, but some countries may require it for entry. Regardless of the requirement, we always recommend getting travel insurance for peace of mind and to avoid large unexpected costs.
How much does travel insurance cost?
The cost of travel insurance varies depending on your trip's duration, the coverage selected, your age, and other factors. You can get a quote in minutes on our website find out how much it costs. We offer several levels of coverage so you can find the right coverage for you and your family.
What does travel insurance cover?
Travel insurance typically covers medical emergencies, flight cancellations, lost luggage, trip delays, etc. Exact coverage can vary by policy, so it's essential to read the details of your chosen plan.
Can I get travel insurance if I'm pregnant?
Yes, many of our policies provide coverage for pregnant travellers. However, there may be restrictions based on the stage of pregnancy or any complications. Always consult the policy details or our customer service team for clarity.
What are pre-existing conditions for travel insurance?
Pre-existing conditions refer to medical ailments or illnesses that you had prior to purchasing your insurance policy. Coverage for these conditions varies across policies, so it's essential to read the terms and check with our representatives.
Is holiday insurance the same as travel insurance?
Yes, holiday insurance is often another term used for travel insurance. Both offer protection against unforeseen events during your trip.
Can travel insurance be extended?
Yes, many of our policies allow for extensions, especially if you decide to lengthen your trip. It's important to request an extension before your original policy expires.
Can travel insurance be refunded?
Refunds for travel insurance depend on the terms of the policy. Some policies allow for full or partial refunds if canceled within a specific period after purchase.
Can travel insurance be bought after booking a holiday?
Absolutely. You can buy travel insurance at any point before your departure. However, it's recommended to buy it soon after booking to ensure coverage for any unforeseen cancellations.
Can travel insurance be bought after departure?
Typically, travel insurance should be purchased before departure. However, some policies might allow for purchase after departure. It's best to check with our customer service for specific guidance.
Does travel insurance cover medical expenses?
Most of our travel insurance policies cover medical emergencies and related expenses. Always check the coverage limit and conditions in your policy details.
Does travel insurance cover missed flights?
Many of our policies cover missed flights due to reasons beyond your control. Be sure to keep all relevant documentation for the claims process.
Does travel insurance cover cancelled flights?
Yes, if your flight is cancelled due to covered reasons like adverse weather or airline issues, our policies typically provide compensation.
Does travel insurance cover car rental?
Some of our policies offer optional car rental coverage or collision damage waivers. Check the policy details or speak with our team to ensure car rental protection.
Does travel insurance cover COVID?
Given the evolving nature of the COVID pandemic, coverage may vary. Please refer to the policy details or consult our representatives to understand COVID-related coverage.
Does travel insurance cover delayed flights?
Yes, if your flight is delayed for a specified duration due to covered reasons, our policies typically compensate for accommodation, meals, and other related expenses.
Does travel insurance cover strikes?
Coverage for strikes varies by policy. If strikes are a covered event, you would be eligible for benefits like trip delay or cancellation.
Does travel insurance cover theft?
Yes, many of our policies provide coverage for theft of personal belongings. Always report the theft to local authorities and keep a copy of the report for claims.
Does travel insurance cover dental?
Emergency dental care resulting from accidents or acute pain is often covered up to a specified limit. Regular check-ups or cosmetic procedures are not covered.
Should I get a single-trip or annual multi-trip cover?
Choosing between single-trip and multi-trip covers depends on your travel frequency and plans. If you're only planning one trip in the foreseeable future, a single trip cover might be more cost-effective. However, if you travel multiple times a year, annual multi-trip travel insurance can offer comprehensive protection for all your trips and often presents better value for money. Consider the number of trips you'll take within the policy period, their duration, and the overall cost difference to determine the best option for your needs. We will provide you with both single-trip and annual cover when you ask for a quote so you can see the price difference.
Can any trip be covered?
GIG Gulf Inbound Travel Insurance applies to non-working holidays or business trips that do not involve manual labour. This coverage is not available to people leaving their country of residence permanently.
How to apply for cover?
You can get a quote and be covered in minutes online by clicking here . Alternatively you can visit your GIG branch office or Travel Agent who can assist you in filling out your application form. Cover will commence once your application has been endorsed and the premium paid.
What documents need to be produced in case of a claim?
Theft: Written proof from the police that the incident has been reported.
Baggage Delay: Written proof from the airline of the delayed delivery of your baggage.
Is it mandatory to have travel insurance when travelling to the UAE?
Yes and no. Having travel insurance with emergency medical cover is mandatory for obtaining some UAE visit visas. This requirement helps ensure that travellers are protected against unexpected health or travel-related incidents during their stay.
What if I am a frequent traveller to the UAE?
GIG Gulf provides options for frequent travellers. If you're making more than three trips a year, consider our Annual Multi-trip policy, which covers all your travels over one year.
What else should I know about travelling to the UAE?
The UAE is a vibrant destination with many cultures, traditions, and modern attractions. Remember to respect local customs, dress modestly, and avoid showing public displays of affection. In summer, temperatures can soar, so stay hydrated and protected from the sun.
How can I make a claim on my travel insurance from GIG Gulf?
At GIG Gulf, we offer a seamless online claims process. You can initiate and track your claims procedure all from the comfort of your home.
Are there any vaccines required to travel to the UAE?
There are no mandatory vaccines required to travel to the UAE. However, being up-to-date on routine vaccines is always a good idea. The COVID-19 situation may also change these requirements, so it's important to check the latest travel advice.
What is the best time to visit the UAE?
The best time to visit the UAE is from November to March when the weather is cooler and more comfortable for outdoor activities. You can enjoy the beautiful beaches and outdoor events during these months.
What currency is used in the UAE?
The official currency of the UAE is the UAE dirham (AED). Credit and debit cards are widely accepted, but carrying some cash for smaller vendors and taxis is recommended.
Is English widely spoken in the UAE?
Yes, English is widely spoken across the UAE, in addition to Arabic. Most signs and menus are in both Arabic and English.
What's the situation with Wi-Fi access in the UAE?
Wi-Fi is widely available in hotels, malls, and cafes throughout the UAE. In Dubai, there is also free Wi-Fi in certain public spaces like beaches and parks. However, it's always good to check with your accommodation about internet access.
Who can be insured?
Any resident or citizen of the Gulf Cooperation Council who is 70 years of age or younger.
Can any trip be covered?
Travel Smart Insurance covers conventional nonworking holidays, or business trips that do not involve manual labor. This coverage is not available to people leaving their country of residence permanently.
How to apply for cover?
Complete the attached application or provide travel details to GIG branch or to your travel agent. Cover will commence only when this application has been accepted and premium received.
How do I declare a claim?
- Medical Expenses: A medical claim is payable only if GIG Gulf contacted and has approved the cost. A full medical certificate from the attending doctor must be submitted along with original bills and receipts.
- Theft: You must provide written proof from the police that the incident has been reported.
- Baggage Delay: Written proof of the delayed delivery must be obtained from the airline.
Can I cancel my policy?
You may cancel the Policy within seven days of the issuance date provided the Period of Insurance did not start, including confirmation of no claims or losses made or known or reported or any incident which may give rise to any claim under the Policy, in which case, you will be entitled to a refund of premium subject to the below Administration fee. Annual Travel plan and Travel Schengen product cannot be cancelled - No refund will be made.
Where do I go to get a Schengen visa?
In the UAE, this process is managed by VFS.Global. You can apply for a visa by visiting one of the Visa Application Centres in Abu Dhabi or Dubai. You can book an appointment here. For an extra cost, there is also a facility for getting someone to come to your home or office to complete the application. You should be aware that the visa fee is not reimbursed even if your visa is refused.
What is Schengen travel insurance?
Schengen travel insurance is a mandatory requirement for obtaining a Schengen visa. It covers medical emergencies, including emergency medical expenses and emergency medical transportation, during your travel within the Schengen Area.
As a UAE citizen, do I need a Schengen visa to travel to Schengen Area countries?
No, UAE citizens do not need a Schengen visa to travel to Schengen Area countries for stays of up to 90 days within 180 days. This allows for hassle-free travel and business opportunities.
Can I manage my GIG Gulf Schengen travel insurance online?
Absolutely! With GIG Gulf, you can generate a personalised quote, launch, and track a claim – all online. It's travel insurance made easy.
Does Travel Schengen insurance cover trips beyond the Schengen Area?
Yes, our Travel Schengen insurance extends coverage to the entire European Union, not just the Schengen Area.
Can I extend my Schengen visa while I'm in Europe?
You can't generally extend a Schengen visa except in special circumstances, such as force majeure, humanitarian reasons, or late entry.
Is travel insurance mandatory?
Travel insurance is usually optional, but some countries may require it for entry. Regardless of the requirement, we always recommend getting travel insurance for peace of mind and to avoid large unexpected costs.
How much does travel insurance cost?
The cost of travel insurance varies depending on your trip's duration, the coverage selected, your age, and other factors. You can get a quote in minutes on our website find out how much it costs. We offer several levels of coverage so you can find the right coverage for you and your family.
What does travel insurance cover?
Travel insurance typically covers medical emergencies, flight cancellations, lost luggage, trip delays, etc. Exact coverage can vary by policy, so it's essential to read the details of your chosen plan.
Can I get travel insurance if I'm pregnant?
Yes, many of our policies provide coverage for pregnant travellers. However, there may be restrictions based on the stage of pregnancy or any complications. Always consult the policy details or our customer service team for clarity.
What are pre-existing conditions for travel insurance?
Pre-existing conditions refer to medical ailments or illnesses that you had prior to purchasing your insurance policy. Coverage for these conditions varies across policies, so it's essential to read the terms and check with our representatives.
Is holiday insurance the same as travel insurance?
Yes, holiday insurance is often another term used for travel insurance. Both offer protection against unforeseen events during your trip.
Can travel insurance be extended?
Yes, many of our policies allow for extensions, especially if you decide to lengthen your trip. It's important to request an extension before your original policy expires.
Can travel insurance be refunded?
Refunds for travel insurance depend on the terms of the policy. Some policies allow for full or partial refunds if canceled within a specific period after purchase.
Can travel insurance be bought after booking a holiday?
Absolutely. You can buy travel insurance at any point before your departure. However, it's recommended to buy it soon after booking to ensure coverage for any unforeseen cancellations.
Can travel insurance be bought after departure?
Typically, travel insurance should be purchased before departure. However, some policies might allow for purchase after departure. It's best to check with our customer service for specific guidance.
Does travel insurance cover medical expenses?
Most of our travel insurance policies cover medical emergencies and related expenses. Always check the coverage limit and conditions in your policy details.
Does travel insurance cover missed flights?
Many of our policies cover missed flights due to reasons beyond your control. Be sure to keep all relevant documentation for the claims process.
Does travel insurance cover cancelled flights?
Yes, if your flight is cancelled due to covered reasons like adverse weather or airline issues, our policies typically provide compensation.
Does travel insurance cover car rental?
Some of our policies offer optional car rental coverage or collision damage waivers. Check the policy details or speak with our team to ensure car rental protection.
Does travel insurance cover COVID?
Given the evolving nature of the COVID pandemic, coverage may vary. Please refer to the policy details or consult our representatives to understand COVID-related coverage.
Does travel insurance cover delayed flights?
Yes, if your flight is delayed for a specified duration due to covered reasons, our policies typically compensate for accommodation, meals, and other related expenses.
Does travel insurance cover strikes?
Coverage for strikes varies by policy. If strikes are a covered event, you would be eligible for benefits like trip delay or cancellation.
Does travel insurance cover theft?
Yes, many of our policies provide coverage for theft of personal belongings. Always report the theft to local authorities and keep a copy of the report for claims.
Does travel insurance cover dental?
Emergency dental care resulting from accidents or acute pain is often covered up to a specified limit. Regular check-ups or cosmetic procedures are not covered.
Should I get a single-trip or annual multi-trip cover?
Choosing between single-trip and multi-trip covers depends on your travel frequency and plans. If you're only planning one trip in the foreseeable future, a single trip cover might be more cost-effective. However, if you travel multiple times a year, annual multi-trip travel insurance can offer comprehensive protection for all your trips and often presents better value for money. Consider the number of trips you'll take within the policy period, their duration, and the overall cost difference to determine the best option for your needs. We will provide you with both single-trip and annual cover when you ask for a quote so you can see the price difference.
Can any trip be covered?
GIG Gulf Inbound Travel Insurance applies to non-working holidays or business trips that do not involve manual labour. This coverage is not available to people leaving their country of residence permanently.
How to apply for cover?
You can get a quote and be covered in minutes online by clicking here . Alternatively you can visit your GIG branch office or Travel Agent who can assist you in filling out your application form. Cover will commence once your application has been endorsed and the premium paid.
What documents need to be produced in case of a claim?
Theft: Written proof from the police that the incident has been reported.
Baggage Delay: Written proof from the airline of the delayed delivery of your baggage.
Is it mandatory to have travel insurance when travelling to the UAE?
Yes and no. Having travel insurance with emergency medical cover is mandatory for obtaining some UAE visit visas. This requirement helps ensure that travellers are protected against unexpected health or travel-related incidents during their stay.
What if I am a frequent traveller to the UAE?
GIG Gulf provides options for frequent travellers. If you're making more than three trips a year, consider our Annual Multi-trip policy, which covers all your travels over one year.
What else should I know about travelling to the UAE?
The UAE is a vibrant destination with many cultures, traditions, and modern attractions. Remember to respect local customs, dress modestly, and avoid showing public displays of affection. In summer, temperatures can soar, so stay hydrated and protected from the sun.
How can I make a claim on my travel insurance from GIG Gulf?
At GIG Gulf, we offer a seamless online claims process. You can initiate and track your claims procedure all from the comfort of your home.
Are there any vaccines required to travel to the UAE?
There are no mandatory vaccines required to travel to the UAE. However, being up-to-date on routine vaccines is always a good idea. The COVID-19 situation may also change these requirements, so it's important to check the latest travel advice.
What is the best time to visit the UAE?
The best time to visit the UAE is from November to March when the weather is cooler and more comfortable for outdoor activities. You can enjoy the beautiful beaches and outdoor events during these months.
What currency is used in the UAE?
The official currency of the UAE is the UAE dirham (AED). Credit and debit cards are widely accepted, but carrying some cash for smaller vendors and taxis is recommended.
Is English widely spoken in the UAE?
Yes, English is widely spoken across the UAE, in addition to Arabic. Most signs and menus are in both Arabic and English.
What's the situation with Wi-Fi access in the UAE?
Wi-Fi is widely available in hotels, malls, and cafes throughout the UAE. In Dubai, there is also free Wi-Fi in certain public spaces like beaches and parks. However, it's always good to check with your accommodation about internet access.
Who can be insured?
Any resident or citizen of the Gulf Cooperation Council who is 70 years of age or younger.
Can any trip be covered?
Travel Smart Insurance covers conventional nonworking holidays, or business trips that do not involve manual labor. This coverage is not available to people leaving their country of residence permanently.
How to apply for cover?
Complete the attached application or provide travel details to GIG branch or to your travel agent. Cover will commence only when this application has been accepted and premium received.
How do I declare a claim?
- Medical Expenses: A medical claim is payable only if GIG Gulf contacted and has approved the cost. A full medical certificate from the attending doctor must be submitted along with original bills and receipts.
- Theft: You must provide written proof from the police that the incident has been reported.
- Baggage Delay: Written proof of the delayed delivery must be obtained from the airline.
Can I cancel my policy?
You may cancel the Policy within seven days of the issuance date provided the Period of Insurance did not start, including confirmation of no claims or losses made or known or reported or any incident which may give rise to any claim under the Policy, in which case, you will be entitled to a refund of premium subject to the below Administration fee. Annual Travel plan and Travel Schengen product cannot be cancelled - No refund will be made.
Where do I go to get a Schengen visa?
In the UAE, this process is managed by VFS.Global. You can apply for a visa by visiting one of the Visa Application Centres in Abu Dhabi or Dubai. You can book an appointment here. For an extra cost, there is also a facility for getting someone to come to your home or office to complete the application. You should be aware that the visa fee is not reimbursed even if your visa is refused.
What is Schengen travel insurance?
Schengen travel insurance is a mandatory requirement for obtaining a Schengen visa. It covers medical emergencies, including emergency medical expenses and emergency medical transportation, during your travel within the Schengen Area.
As a UAE citizen, do I need a Schengen visa to travel to Schengen Area countries?
No, UAE citizens do not need a Schengen visa to travel to Schengen Area countries for stays of up to 90 days within 180 days. This allows for hassle-free travel and business opportunities.
Can I manage my GIG Gulf Schengen travel insurance online?
Absolutely! With GIG Gulf, you can generate a personalised quote, launch, and track a claim – all online. It's travel insurance made easy.
Does Travel Schengen insurance cover trips beyond the Schengen Area?
Yes, our Travel Schengen insurance extends coverage to the entire European Union, not just the Schengen Area.
Can I extend my Schengen visa while I'm in Europe?
You can't generally extend a Schengen visa except in special circumstances, such as force majeure, humanitarian reasons, or late entry.