What will you benefit from when using Teleconsultation?

  • 24/7 unlimited access, for you and your dependents, to licensed general practitioners, family medicine doctors and nutritionists through voice and video calls.
  • A real-time and complimentary service with no co-pay on consultations.
  • Medication prescriptions, including over-the-counter medicines, antibiotics and refill for chronic-condition medications*. 
  • Medications delivery* at your convenience, to your doorstep. 
  • Booking appointment at your nearest healthcare provider; as needed.
  • Nutritional guidance and healthy tips provided by nutritionists. 

*available where authorised by regulators.


Access the service easily through the MyGIG Gulf app by clicking on the “Call a doctor” button or by dialing 800 878362 (from UAE) or +97143720101 (from outside UAE).


From general medical advice and preventive care, to acute and chronic conditions management, General Practitioners are available 24/7 to advise on a range of medical conditions:


  • Cough & Cold / Sore Throat / Asthma


  • Nausea & Vomiting / Abdominal Pain 


  • Cuts and Grazes / Lumps and Bumps / Allergy & Rash


  • Back Pain / Joint Pain / Sports Injuries


  • Obesity / Diet Advice / General Health


To name just a few…