Travel with Confidence, Wherever You Go

Travel insurance is usually optional, but some countries may require it for entry. Regardless of the requirement, we always recommend getting travel insurance for peace of mind and to avoid large unexpected costs.

The cost of travel insurance varies depending on your trip's duration, the coverage selected, your age, and other factors. You can get a quote in minutes on our website find out how much it costs. We offer several levels of coverage so you can find the right coverage for you and your family.

Travel insurance typically covers medical emergencies, flight cancellations, lost luggage, trip delays, etc. Exact coverage can vary by policy, so it's essential to read the details of your chosen plan.

You can get travel insurance, However, our travel insurance does not cover pregnancy-related medical expenses at all. Any Medical emergency related to pregnancy is an exclusion under our policy, refer to our terms and conditions Rest of the coverage under the policy is covered subject to policy terms and conditions. Please refer to your policy terms for full coverage details.

Pre-existing conditions refer to medical ailments or illnesses that you had prior to purchasing your insurance policy. Coverage for these conditions varies across policies, so it's essential to read the terms and check with our representatives.

Yes, holiday insurance is often another term used for travel insurance. Both offer protection against unforeseen events during your trip.

No, we do not offer extensions on travel insurance policies. If you think your trip might be extended, we recommend purchasing a policy with a longer coverage period from the beginning to avoid any gaps.

We do not allow refund on Travel Annual and Travel Schengen plans. If for any reason you are looking for a refund on your policy, please contact us with your specific situation, and we’ll be happy to review it. It needs to be noted that, visa rejection is not accepted as a valid reason for cancellation and refund.

Absolutely. You can buy travel insurance at any point before your departure. However, it's recommended to buy it soon after booking to ensure coverage for any unforeseen cancellations.

No, Travel insurance needs to be purchased before departure.

Most of our travel insurance policies cover medical emergencies and related expenses. Always check the coverage limit and conditions in your policy details.

No, missed flights are not covered.

No, Cancelled flights are not covered under the policy • However, With the Travel Smart plan, you can get up to USD 5,000 coverage for any irrecoverable, unused travel and accommodation costs and other prepaid charges, if your trip is cancelled or cut short because of: • Serious illness or injury (yours or close family’s) • Death of you or someone close • Damage to your home (like a break-in) • Hijacking You’ll need to provide proof to support the incident, like a doctor’s report, Airline Report, Travel company report as applicable.

No, our travel insurance does not cover car rental damage or costs. However, if you have an accident while driving abroad, your medical emergency coverage will apply for any injuries.

Given the evolving nature of the COVID pandemic, coverage may vary. Please refer to the policy details or consult our representatives to understand COVID-related coverage.

Yes, if your flight is delayed for a specified duration due to covered reasons, our policies typically compensate for accommodation, meals, and other related expenses.

We do not cover delays or cancellations caused by strikes.

Yes, many of our policies cover theft of personal belongings. You must always take reasonable care of your baggage and money. If your items are lost/stolen, or accidentally damaged while in the care of a carrier, hotel, or transport company, report it to them in writing and get written confirmation . You must report any theft/stolen or lost items to the local police within 24 hours and get a police report to support your claim. Mysterious disappearance or claim where the theft cannot be proved by the Insured are not covered. Example forgetting a personal belongings is not covered or “not sure when I dropped/left it” is not covered.

Emergency dental care resulting from accidents or acute pain is often covered up to a specified limit. Regular check-ups or cosmetic procedures are not covered.

Choosing between single-trip and multi-trip covers depends on your travel frequency and plans. If you're only planning one trip in the foreseeable future, a single trip cover might be more cost-effective. However, if you travel multiple times a year, annual multi-trip travel insurance can offer comprehensive protection for all your trips and often presents better value for money. Consider the number of trips you'll take within the policy period, their duration, and the overall cost difference to determine the best option for your needs. We will provide you with both single-trip and annual cover when you ask for a quote so you can see the price difference.

Annual Travel plan and Travel Schengen product cannot be cancelled - No refund will be made as per our terms and condition. Cancellation of a short period Travel Smart insurance is subject to review and if approved an admin fee of 50 AED will be applicable. Subject to no claims during the policy period

The travel insurance doesn’t cover visa refusal under cancellation protection.