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Login to MyGIGHere for you, because we care
Serving customers like you every day, whenever you need it.
70+ years in the region. The Gulf's most trusted insurance partner.
When life happens, we move fast.
Photos from your phone — that’s the paperwork.
In your own words. No forms, no jargon.
Most claims acknowledged in under an hour.
Paid straight to your bank — usually within 3 days.
What our customers say
Three steps. Zero jargon.
Insurance shouldn't feel like a legal exam. We turned it into a conversation.
A quick form free of acronyms. Just the questions a friend would ask.
Plain-language plans. See exactly what's in, what's out, and what you'll pay.
Rented or owned, villa or apartment — your space, properly looked after.
The words we wish someone had explained to us.
What you pay for your cover — monthly or yearly. Fixed for the policy term, no surprises.
What you pay for your cover — monthly or yearly. Fixed for the policy term, no surprises.
The part of a claim you cover yourself. A higher deductible usually means a lower premium.
The part of a claim you cover yourself. A higher deductible usually means a lower premium.
The fixed amount you contribute when you claim. We show it upfront, before you buy.
The fixed amount you contribute when you claim. We show it upfront, before you buy.
A reward for claim-free years — and it travels with you when you switch to us.
A reward for claim-free years — and it travels with you when you switch to us.
Covers damage to your own car as well as others’ — the fullest protection we offer.
Covers damage to your own car as well as others’ — the fullest protection we offer.
A health condition you had before the policy started. Tell us — many can still be covered.
A health condition you had before the policy started. Tell us — many can still be covered.
Why choose us?
Smartphone-enabled self inspection, done in minutes.
Clear policy documents — no fine-print maze.
Digital, real-time processes with zero paperwork.
Things people actually ask us.
GIG car comprehensive policy gives option to cover for loss or damage to your vehicles due to
- Fighting between countries, even without an official declaration
- Invasion by a foreign power
- Civil war, rebellion, or revolution
- Major civil unrest that escalates into an organised uprising
- A military or other group taking control of a government by force
*T&C apply.
GIG offers 2 different cover add-on options with our comprehensive plans:
- Essential cover
- Full cover
What it doesn't cover:
- Third-party liability — this add-on covers only your own vehicle
- Damage from radioactive, nuclear, or atomic sources
- Goods carried for trade or business
- Airport or airside operations
- Any loss within, or within 500 metres of, a military base, defence site, or marine port
- Taxis, rental vehicles, and government or embassy-owned vehicles
Cover starts 48 hours after the add-on is bought — claims within that window aren't covered. Standard policy excess — what you pay first on a claim — still applies. This cover runs from purchase to the end of your policy period. It's non-cancellable and non-refundable once issued, and doesn't renew automatically — and needs to be added again at time of renewal.
Check out GIG Gulf car insurance pricesThe best car insurance depends on your needs, driving habits, and budget.
When choosing a policy, consider:
- The level of coverage you need
- Your daily driving usage
- Optional benefits such as roadside assistance or agency repair
At GIG Gulf, you can choose comprehensive plans with flexible add-ons to match your lifestyle. Whether you drive in Dubai, Abu Dhabi, or Sharjah, GIG ensures complete protection for your car and peace of mind for your family. Learn more about our car insurance plans.
This is important if you want a balance between protection, convenience, and cost.
Your insurance premium is calculated based on several risk factors.
These typically include:
- Your vehicle’s age, value, and model
- Your age and driving experience
- Your claims history
- The type of coverage you choose
Understanding these factors can help you select the right coverage at the right price.
At GIG Gulf, you can choose comprehensive plans with flexible add-ons to match your lifestyle.
Whether you drive in Dubai, Abu Dhabi, or Sharjah, GIG ensures complete protection for your car and peace of mind for your family. Learn more about our car insurance plans.
Essential Benefits Plan (EBP) is a DHA-compliant health insurance plan designed to provide affordable, basic healthcare coverage for Dubai residents earning AED 4,000 or less per month. It’s ideal for domestic workers, nannies, drivers, and other low-income employees. Proof of employment and income is required to confirm eligibility.
Check GIG Gulf’s EBP health insurance plan details
We are a licensed Participating Insurer (PI) with the Dubai Health Authority (DHA).
With GIG Gulf, you can benefit from:
- Affordable and DHA-compliant coverage, tailored to meet your needs
- Access to an extensive network of hospitals, clinics, and healthcare providers
- MyGIG Gulf Mobile App for easy policy management at your fingertips
- 24/7 multilingual customer support to assist you whenever needed
Yes – you can transfer your no-claims discount (NCD) when switching to GIG Gulf.
To do this:
- Request a no-claims certificate from your current insurer
- Provide it to GIG Gulf when purchasing your policy
Once verified, your discount will be applied to your new GIG Gulf policy, helping reduce your premium.
No, home insurance is not legally mandatory in Dubai, Abu Dhabi, or elsewhere in the UAE. However, if you have a mortgage, your lender may require you to maintain property insurance for the duration of the loan.
Even when it's not required, home insurance can help protect your property and belongings against unexpected events such as fire, theft, accidental damage, water damage, and certain natural calamities. Depending on your needs, you can choose cover for your building, contents, personal belongings & legal liability.
Whether you own a villa, apartment, investment property, or rent your home, it's worth reviewing your options to understand what level of protection is right for you and your family.
Explore GIG Home Insurance to compare cover options and get a personalised quote in minutes.
GIG Gulf Home Insurance helps protect your home and the things that matter most from unexpected events that can disrupt daily life.
Depending on the cover you choose, your policy may help protect:
- Your home building against events such as fire, storms, and accidental damage
- Household contents, furniture, appliances, and personal belongings
- Loss or damage caused by theft or burglary
- Water damage from burst pipes or leaks
- Personal liability if someone is accidentally injured or their property is damaged while visiting your home
- Alternative accommodation costs if your home becomes uninhabitable following a covered event
- 24/7 emergency home assistance services for urgent household issues
Above services and covers depend on the plan you select. Check the Home Insurance leaflet.
Whether you own your home or rent an apartment, GIG Gulf Home Insurance offers flexible cover options designed to help protect your property, belongings, and peace of mind.
To find the right level of protection for your home, explore our Home Insurance plans and get a personalised quote online.
Travel insurance provides financial protection against unexpected events during your trip. A standard travel policy typically covers:
- Medical emergencies and hospitalization abroad
- Trip cancellation or curtailment
- Lost, stolen, or delayed baggage
- Travel delays or missed connections
- Emergency evacuation and repatriation
Optional add-ons may include coverage for adventurous activities, COVID-19-related disruptions, or personal liability while traveling. Coverage limits, excess amounts and exclusions vary by plan — for example single-trip versus annual multi-trip, or standard versus Schengen-compliant cover. Check the policy wording for exactly what is and isn’t included before you travel.
Get a quote for your upcoming travel, Check our Travel Smart plan.
Follow these steps:
- Login to MyGIG Gulf customer portal
- Initiate the straightforward online claims process by clicking on the 'Submit a claim' button.
- Your policy information will be automatically pre-filled. Proceed to enter your contact details by scrolling down on the same page.
- Complete the required contact information and agree to the Terms & Conditions by ticking the checkbox.
- Click on 'Next' to proceed to the document uploading stage.
- Provide claim details & documents.
- Upload the necessary documents. Check list of required documents here
- Input your bank details or edit them if they are stored from previous submissions, and then click on 'Next' to review all the details before finally submitting your claim.
'Contents in the Open' cover helps protect personal belongings that are kept outside your home but within your property boundaries.
This may include items such as outdoor furniture, garden equipment, BBQs, play equipment, or other belongings located in open areas such as patios, balconies, terraces, or gardens.
If these items are damaged or lost due to a covered event, your policy may help cover the cost of repair or replacement, subject to your policy terms & conditions, and limits. Check Home Insurance leaflet.
If you have valuable items that are regularly kept outdoors, it's worth checking your Home Insurance policy to understand what protection is available and whether any coverage limits apply.
If you have a question, need assistance with your policy, or would like to raise a concern, GIG Gulf offers several convenient ways to get in touch.
You can submit an inquiry or complaint by:
- Visiting the Contact Us section on the GIG Gulf website, where you'll find contact details, inquiry forms, and complaint submission forms.
- Logging in to the MyGIG Gulf App and navigating to Help & Support, where you can submit a query or complaint directly.
- Contacting GIG Gulf's Customer Service Team by phone or email for assistance with your request.
To help us resolve your inquiry or complaint as quickly as possible, please provide any relevant details such as your policy number, claim reference number, supporting documents, and a description of the issue.
Visit our Contact Us page to find the most suitable way to reach us and submit your inquiry or complaint.
You can also call 800 292 within the UAE or +971 4 507 4085 from outside the UAE.
Roadside assistance helps you when your car breaks down or cannot be driven.
This coverage typically includes:
- Towing to an approved garage
- Battery jump-start
- Flat tire replacement
- Fuel delivery (If you run out of fuel)
- Lockout assistance
Depending on your policy, it may also cover minor on-site repairs to get you back on the road quickly.
This is useful if you want support during unexpected breakdowns and emergencies.
You can also call 800 292 within the UAE or +971 4 507 4085 from outside the UAE.
MyGIG Gulf.
Designed with you in
mind.
Instant access to your policy details, claims you can track in real time, your health network, and renewals — all from your phone.