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Popular CountriesFrequently asked questions
1. Is travel insurance mandatory?
Travel insurance is usually optional, but some countries may require it for entry. Regardless of the requirement, we always recommend getting travel insurance for peace of mind and to avoid large unexpected costs.
2. How much does travel insurance cost?
The cost of travel insurance varies depending on your trip's duration, the coverage selected, your age, and other factors...
3. What does travel insurance cover?
Travel insurance typically covers medical emergencies, flight cancellations, lost luggage, trip delays, etc...
4. Can I get travel insurance if I'm pregnant?
You can get travel insurance, However ,Our travel insurance does not cover pregnancy-related medical expenses at all. Any Medical emergency related to pregnancy is an exclusion under our policy, refer to our terms and conditions. Rest of the coverage under the policy is covered subject to policy terms and conditions. Please refer to your policy terms for full coverage details.
5. What are pre-existing conditions for travel insurance?
Pre-existing conditions are medical issues you had before purchasing the policy...
6. Is holiday insurance the same as travel insurance?
Yes, they are usually the same...
7. Can travel insurance be extended?
No, it cannot be extended...
8. Can travel insurance be refunded?
Refunds are not available for some plans...
9. Can travel insurance be bought after booking a holiday?
Yes, anytime before departure.
10. Can travel insurance be bought after departure?
No, it must be bought before departure.
11. Does travel insurance cover medical expenses?
Yes, most policies cover emergencies.
12. Does travel insurance cover missed flights?
No, missed flights are not covered.
13. Does travel insurance cover cancelled flights?
Cancelled flights are not covered under most plans...
14. Does travel insurance cover car rental?
No, car rental damage is not covered...
15. Does travel insurance cover COVID?
Coverage varies; check your policy.
16. Does travel insurance cover delayed flights?
Yes, if delayed due to covered reasons.
17. Does travel insurance cover strikes?
No, strikes are not covered.
18. Does travel insurance cover theft?
Yes, with proper documentation...
19. Does travel insurance cover dental?
Emergency dental care is often covered.
20. Single-trip or annual multi-trip cover?
Depends on your travel frequency...
21. Visa rejected – can I cancel & get refund?
Annual Travel plan and Travel Schengen product cannot be cancelled - No refund will be made as per our terms and condition. Cancellation of a short period Travel Smart insurance is subject to review and if approved an admin fee of 50 AED will be applicable. Subject to no claims during the policy period.
22. Visa rejected – can I claim cancellation cost?
No, visa refusal is not covered.
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